At Thegioi (hereinafter, "the company", "we", "us", or "our"), operating through the website thegioithammy.com, we are committed to protecting the privacy of users of our B2B industrial machinery import platform. This policy describes how we collect, use, store, and protect personal data, in compliance with the Argentine Personal Data Protection Law (Law 25.326) and, where applicable, the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data we collect

We may collect the following categories of personal data:

• Form data: full name, job title, company name, email address, phone number, and message sent through our contact or quote request forms.
• Account data: if you create an account on our platform, we collect username, encrypted password, quote history, and import preferences.
• Technical data: IP address, browser type, operating system, pages visited, visit duration, and interaction events (clicks, scrolls).
• Cookies and similar technologies: we use first-party and third-party cookies (Google Analytics) to analyze traffic, improve browsing experience, and personalize content. You can manage cookies from your browser settings.

2. Purpose of processing

We process your personal data exclusively for:

• Managing and responding to your business inquiries and quote requests.
• Processing orders, coordinating customs logistics, and following up on imports.
• Sending commercial communications related to our products and services, provided you have given your prior consent.
• Complying with legal and regulatory obligations applicable to Argentine foreign trade.
• Improving the functionality and security of our website through usage analysis.

3. Legal basis for processing

The processing of your data is based on:

• Consent: for sending commercial communications and using non-essential cookies.
• Performance of a contract: to manage orders, quotes, and requested import services.
• Legitimate interest: to improve our services, prevent fraud, and ensure platform security.
• Legal compliance: to meet tax, customs, and document retention obligations.

4. Data retention

We retain your personal data for as long as necessary to fulfill the purposes described, and in any case for the legal periods required by Argentine regulations (10 years for commercial and tax documents). Once these periods have expired, the data will be securely deleted.

5. Data transfer and disclosure

We do not sell or rent personal data to third parties. We may share your data with:

• Service providers: hosting companies (servers in Argentina and the United States), email platforms (Google Workspace), analytics tools (Google Analytics), and CRM systems for commercial management.
• Competent authorities: when required by law, court order, or customs procedure.
• Logistics partners: customs agents, carriers, and bonded warehouses involved in the import chain.

All third parties receiving data are subject to confidentiality agreements and comply with protection standards equivalent to ours.

6. User rights

You have the right to:

• Access your personal data that we process.
• Rectify inaccurate or incomplete data.
• Request deletion of your data when it is no longer necessary for the original purposes.
• Restrict or object to processing in certain circumstances.
• Data portability to another data controller, where technically feasible.
• Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, send an email to info@thegioithammy.com indicating the right you wish to exercise and attaching a copy of your identification document. We will respond within a maximum of 15 business days.

7. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. These include SSL/TLS encryption in communications, firewalls, role-based access controls, and periodic backup procedures. However, no system is completely secure, so we cannot guarantee absolute security.

8. Cookies

We use first-party cookies (necessary for the site's operation) and third-party cookies (Google Analytics) to analyze traffic and improve the experience. You can configure your browser to reject all cookies or to alert you when a cookie is sent. Disabling cookies may affect the functionality of some parts of the site.

9. Changes to this policy

We may update this policy periodically. We will notify you of any significant changes through a notice on our website or by email. We recommend you review this page regularly.

10. Contact

If you have questions, concerns, or wish to exercise your privacy rights, you can contact us at:

Thegioi

Juan Diego 61262 4 C

Phone: (72)4322-9052

Email: info@thegioithammy.com

11. Anti-deception statement

Thegioi does not make false, misleading, or exaggerated claims about its products, services, or import capacity. We do not impersonate official brands or guarantee specific results without proper technical verification. All testimonials and success stories published on our site correspond to real clients and have been verified. We do not use false urgency tactics or unsubstantiated claims to induce purchasing decisions.