Protocols applied to customs management and B2B platform
Encryption and Information Safeguarding
•All customs documentation and import data are transmitted under TLS 1.3 encryption.
•Order files and commercial invoices are stored with AES-256 encryption at rest.
•Daily backups with 90-day retention in geographically redundant data centers.
•Restricted access via multi-factor authentication for all platform users.
Access and Role Management
•Differentiated user profiles: administrator, customs operator, buyer, and consultant.
•Audit log of all actions on documents and quotes.
•Password policy with mandatory rotation every 60 days and lockout after 5 failed attempts.
•Automatic deactivation of accounts inactive for more than 30 days.
Transaction Security
•Payment processing through PCI DSS Level 1 certified gateways.
•Bank data tokenization: card numbers are never stored on our servers.
•Buyer identity verification through prior document validation before the first disbursement.
•Automatic reconciliation of payments with import orders to prevent fraud.
Incident Response Plan
•Dedicated security team with 24/7 availability for breach detection and containment.
•Documented procedure for notifying clients and authorities within a maximum of 48 hours.
•Quarterly penetration tests on the platform and associated infrastructure.
•Cyber incident liability insurance with coverage of up to 2 million USD.
Certifications: ISO 27001 (information security management) | SOC 2 Type II | GDPR compliance for operations with the European Union.
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